SERVICE

Personal service

Reflex provides dedicated staff to advise clients on product selection and also to follow each order through to ensure deadlines are met and corporate guidelines adhered to.

At Reflex, we have an experienced team who understand the demanding requirements for cost-efficient and effective promotional merchandise selection. Our sales team will guide you on choosing the most effective products for your specific requirements.

All accounts are also monitored at director level to ensure full client support and access to fast decisions on queries when required.

We look to developing long-standing relationships with all of our clients and believe this can only be achieved by providing a better and more personal service than our competitors.

Our clients speak for themselves:

“… I never had any doubts about Reflex’s ability to deliver. I was kept informed every step of the way, and as promised, the items arrived bang on time.”
Z.S. – Clerical Medical

“… On behalf of the Bank, I would like to pass on our many thanks to you and your staff for all your service, patience and enthusiasm.”
K.H. – Lloyds TSB

“… A massive thank you for your great work… I realised that you were working to ridiculously short time-scales and I did doubt that the items would be there on time, but you proved me wrong.”
C.B. – Royal Sun Alliance

“… I thought I’d drop you a note to say that Jo has gone beyond the call of duty to ensure this job happened.”
S.J. – AXA